Frequently Asked Questions

All you need is a smartphone!

Just position your smartphone courtside and start playing. Our AI technology takes over from there, analyzing player movements and shots in real-time.

For optimal performance, the camera should be positioned to face toward the basket, while also ensuring a clear view of the court. We do not support angles from the baseline directly under the basket. Ideal positions can be similar to the perspective provided by the locations of the three indicated dots on our setup guide.

Hooper tracks all players on the court using advanced video processing technology. After the video is processed, you will have the opportunity to tag yourself from among the players captured in the footage, allowing the app to accurately attribute scores and stats to the correct participant.

Yes, Hooper provides highlights and statistical analysis for all players captured in the recording. Each participant can be tagged post-processing to access their personalized stats and highlight reels.

With the recommended setup, our tracking and analysis are incredibly accurate. While specific metrics like shot accuracy are honed to be highly reliable, we're constantly improving the technology to bring you the closest to professional analytics.

Hooper is currently available for free for a limited time. We aim to gather feedback and improve the platform during this period.

We'd love for you to join our community! Join our online forum on Discord to get the best tips, ideas and advice from our growing community of players around the world! You can also follow us on social: Instagram and Twitter.

Want to help grow our community, reach out to us directly at team@hooper.gg.

The Hooper app can handle pre-recorded footage via the import feature.

Currently, Hooper is designed to track single games. Users are encouraged to manually start and stop recording between games for accurate statistics. If precise stats for individual games are not a priority, you may record continuously to capture data across multiple games in one large "session".

Yes, Hooper can accommodate full-court games by recording from one half of the court, typically the half where you're playing offense. For comprehensive coverage and stats of both halves, two devices can be used to record each side of the court. This requires an additional player or spectator to record the opposite half with another device logged into the Hooper app.

Processing times can vary from 10 minutes to 2 hours, depending on the video's length. Our team is continuously working to enhance our technology to decrease this waiting period.

We suggest starting with at least 80% battery for recording sessions up to two hours to ensure uninterrupted recording. To avoid battery concerns, a battery case might be a good investment.

It's best to have at least 10 GB of free storage for optimal recording quality. Hooper efficiently manages your storage by backing up videos to the cloud and removing them from your device after recording to conserve space.

Video uploads are performed over WiFi to ensure speed and efficiency. For faster uploads:

• Ensure your device is connected to a reliable Wifi network and plugged into power.
• Restart the Hooper app by force quitting and reopening.
• Disable Low Power Mode.
• Keep the app open during the upload.

If you encounter issues with uploads, restarting your device and following the above steps usually helps.